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Support
Experience has shown that
small business customers value a 'comfort' feeling more than an expensive
total cover solution.
What we do
- Initial post installation
support is allowed for within the cost of the
project and cover telephone support and onsite visits.
- Documentation and
training are provided to ensure that clients feel confident enough to
perform basic system tasks.
- Subsequent site visits
are chargeable at our standard rate.
- We manage calls on a
priority basis.
What we won't do
- Leave you with little or
no understanding of how your systems function.
- Tie you in to a
expensive support contract which you may never use.
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